低壓用戶新裝(1+1)勘查現(xiàn)場(chǎng)移動(dòng)作業(yè)應(yīng)用系統(tǒng)實(shí)現(xiàn)方法
王松1，陳佐2，鄭飛2，顏思宇2
(1 南京瑞勵(lì)能信息技術(shù)有限公司，江蘇 南京 210012;
2 江蘇方天電力技術(shù)有限公司，江蘇 南京 210096)
摘 要：針對(duì)電力低壓用戶報(bào)擴(kuò)流程以及低壓報(bào)裝新裝流程慢的問(wèn)題，介紹了低壓用戶新裝(1+1)勘查現(xiàn)場(chǎng)移動(dòng)作業(yè)應(yīng)用系統(tǒng)的整體構(gòu)架和系統(tǒng)的功能設(shè)計(jì)，并對(duì)客戶端與移動(dòng)作業(yè)平臺(tái)的數(shù)據(jù)交互進(jìn)行了闡述，功能實(shí)現(xiàn)后，通過(guò)該系統(tǒng)可實(shí)時(shí)查看當(dāng)前待補(bǔ)采工單，實(shí)現(xiàn)流程快速流轉(zhuǎn)，減少低壓用戶對(duì)新裝業(yè)務(wù)的等待時(shí)間，提高工作人員的現(xiàn)場(chǎng)服務(wù)效率。
關(guān)鍵詞：電力企業(yè)；客戶滿意度；低壓用戶新裝；移動(dòng)作業(yè)應(yīng)用系統(tǒng)
中圖分類號(hào)：TM73 文獻(xiàn)標(biāo)識(shí)碼：B 文章編號(hào)：1007-3175(2021)11-0068-04
Implementation of Mobile Operation Application System for Newly
Installed (1+1) Survey Site for Low Voltage Users
WANG Song1, CHEN Zuo2, ZHENG Fei2, YAN Si-yu2
（1 Nanjing Ruilineng Information Technology Co., Ltd, Nanjing 210012, China;
2 Jiangsu Fangtian Power Technology Co., Ltd, Nanjing 210096, China）
Abstract: Some problems exist in the low voltage users' applications. For example, the power consumption expansion and the procedure of low-voltage new installation are slow. For solving these problems, this paper introduced the whole structure and system functional design of the mobile operation application system. This operation application system is currently used in the low voltage (1+1) investigation scene.It also elaborated on the data interaction between the client and the mobile operating platform. The result shows that the implementation of this system solves the problems mentioned above. The new system can help to check the work order when needed, accelerate the procedure operation, reduce the waiting time of the clients, and improve the efficiency of the service.
Key words: power enterprises; customer satisfaction; new installation for low voltage users; the operation of the mobile application system
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